Unlimited Data Viva 60+ Plan:

• Applicant must be aged 60 or above. Each HKID no. or Passport no. can only subscribe to the Viva 60+ Plan once.
• A fixed term contract is required.
• Unlimited local data usage under this plan is at up to 2Mbps and is applicable to mobile phone use only.
• This Plan is not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network.
• This plan does not support any web browsing in desktop mode via any mobile browser.
• Unlimited Data Viva 60+ Plan is not applicable to other connected devices (including but not limited to USB modem/ pocket WiFi/ TV box/ BlackBerry smartphones with BlackBerry 7 OS and earlier versions). If the customer uses this plan on other connected devices, 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speed may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
• Please refer to here for the Pricing Details of the additional voice minutes usage.
• Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
• Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
• Roaming charge & standard roaming data charge apply when roaming. Please ask our store customer service representative or visit our website for details.
• The minimum roaming data charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
• All customers can enjoy a deposit waiver on 001 IDD, 1638 IDD and International Roaming Services.
• The above offers cannot be used in conjunction with other promotional offers. All promotional offers are subject to change without prior notice.
• Subject to relevant terms and conditions. Please refer to T&C-T333 for details.

Services Combo Offer:

• Designated SmarTone Broadband Service customer can enjoy rebate of $18 per month under the Broadband service upon a contract subscription of a designated mobile service plan. The rebate period is equivalent to the contract period of the mobile service plan.
• Upon the eligible SmarTone Broadband Service customer and the eligible mobile service plan contract subscription validated by the Company, the rebate will be credited upon service activation and after the cooling-off period of the designated SmarTone Fibre Broadband Service / Home 5G Broadband Service.
• Designated SmarTone Broadband Service customer shall be the subscriber of the designated mobile service plan contract subscription to enjoy the Offer.
• Total rebate/ remaining rebate will be forfeited if the customer terminates the mobile service plan or the Broadband Service. The remaining credit amount cannot be exchanged for cash or refund.

eDoctor Video Consultation for Family:

• This service is only available for SmarTone Customers with designated mobile monthly service plan subscriptions.
• SmarTone customers with designated mobile monthly service plan may enjoy first 6-month free trial for the first time subscription. Unless otherwise receipt of notice of cancellation by the Customer, the relevant service will continue to be provided to the customer after the expiry of the free trial offer, and the monthly service fee of the Standard Plan will be charged. If the customer cancels subscription of the service, please call SmarTone Customer Services Hotline prior to the end day of the free trial period.
• The 6-month free trial is based on the original monthly fee HK$48 for the service standard plan, after a rebate of HK$48 per month has been given to the customer for the first six months.
• Monthly fee rebate offer cannot be used in conjunction with other offers.
• The data waiver is only applicable to the local data usage incurred by the MyCigna HK App‘s video consultation part only on smartphone using SmarTone mobile network. Data usage incurred by apps download and software update are excluded. When the monthly local data allowance of the designated service plan has been fully consumed and the data service is suspended, this data waiver will also be suspended until next bill month and will only be resumed once the Customer purchases data top-up options. Standard roaming data charges will apply while using the service abroad. If the customer has applied for a Roaming Data Pack, data will be deducted from the plan. Please visit smartone.com/roamingdatapacken for details.
• The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
• Subject to relevant terms and conditions. Please refer to T&C-V151 for details.
• The 6-month free trial offer is applicable to customers who subscribe the service via Cigna for the first time.

Roaming Data Offer:

• 5-day China Macau Roaming Data Pass / 5-day Asia Pacific Roaming Data Pass (“Offer”) is applicable for Viva 60+ Full Speed Plan / Viva 60+ Basic Plan customer only.
• Each offer could be purchased maximum 10 times per Data Pass for each number.
• Virtual WiFi Egg and Roaming service will be activated / switch on automatically upon purchasing this offer. For more details of Virtual WiFi Egg, please click here . For more details of Roaming service, please click here .
• The offer needs to be used within 12 months from the day of successful purchase for using Virtual WiFi Egg. There is no limit on consecutive day.
• (If applicable) Expiry date would be aligned to the latest purchased Roaming Data Pass when customer purchases more than one Roaming Data Pass.
• (If applicable) The deduction sequence will be as follow when customer has purchased more than one Roaming Data Pass for different groups of destinations: 1) China/Macau Data Pass, 2) Asia Pacific Data Pass, 3) Europe, the USA and others destinations Data Pass.
• The original day plan price will be charged if number of Roaming Data Pass’s days exceeded or usage at non-designated destinations. The remaining days of Roaming Data Pass will be automatically forfeited after the expiry date.
• Offer cannot be used in conjunction with designated DataRoam services.
• Offer cannot be used in conjunction with designated Greater Bay Area Easy Pack & China Macau Data Pack.
• The above offer cannot be used in conjunction with other offers.
• The company reserves the right to vary, modify or terminate the contents of this promotion, as well as to amend any of the relevant terms and conditions from time to time without prior notice. The company's decision and record shall be final in case of any dispute.

Free Gift offer:

• Customer who has successfully subscribed to a designated service plan contract will get supermarket gift coupon valued HK$100.
• Each contract subscription is entitled to supermarket gift coupon once only. The supermarket gift coupon is available while stocks last. The Company reserves the right to offer an alternative gift of equivalent or approximate value.
• Customer shall submit the documents required for subscription via the designated website for verification by the Company.
• The supermarket gift coupon will be sent by ordinary mail within 2 – 4 weeks upon the verification of the required documents submitted online and service activation.
• The use of supermarket gift coupon is subject to the relevant merchant’s terms and conditions. Please refer to the back of the coupon for details. The Company makes no representation or guarantee as to the quality and availability of the products, services, or information provided by the Merchants.

SmarTone Plus membership & privilege:

• Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months.
• For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded.
• Fixed-term contract is required for designated membership tier.
• SmarTone Mobile Communications Limited may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice.
• Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.

SmarTone x The Point Program:

• T&Cs apply. For details please go to https://smartoneplus.s-rewards.hk/ThePoint

RoamFlex Data Pass service plan:

• The Customer shall use the RoamFlex Data Pass with Term total 24 months. The Term shall start from the service effective date.
• On subscription of the RoamFlex Data Pass service plan, roaming data allowance and top-up of RoamFlex Data Pass data purchased under the RoamFlex Data Pass service plan within the contract period can be shared in designated destinations.
• Unless otherwise specified by the Customer before the Term expired, the Term will be automatically extended at the prevailing service plan for successive periods of Term. The same terms and conditions of this service shall apply unless otherwise stated. The said automatic extension is subject to the final and absolute discretion of the Company at any times.
• The Customer who subscribe RoamFlex Data Pass should also activate Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan at the same time. Please click here for details of Data Roaming Day Pass. Please click here for details of "Upgraded" Roaming Data Day Plan.
• (Applicable to Family Plan/ Designated 5G Service Plan) If the Customer of the Primary SIM Card subscribes the RoamFlex Data Pass, all mobile numbers under the designated Family plan/ designated 5G Service Plan should also activate Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan at the same time.
• The remaining data entitlement of the RoamFlex Data Pass will be automatically forfeited after the Term expired. The new data allowance within contract period of RoamFlex Data Pass will be provided after the new Term / extended Term effective.
• When the Customer is within the location of designated destinations and if the Customer’s accumulated RoamFlex Data Pass usage exceeds roaming data allowance within contract period and (if applicable) top-up of RoamFlex Data Pass data purchased, the Customer will be charged the original day plan price of Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan subscribed by the customer and according to the destination(s) for the thereafter roaming data usage.
• When the Customer is within the location of any of the overseas destinations other than designated destinations, the daily roaming data usage will be charged with the original day plan price of Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan subscribed by the customer and according to the destination(s).
• RoamFlex Data Pass cannot be subscribed in conjunction with China Macau Data Pack or Greater Bay Area Easy Pack.
• (Applicable to Family Plan/ Designated 5G Service Plan) RoamFlex Data Pass is only available to Primary SIM Card. All mobile numbers under the designated Family plan/ designated 5G Service Plan can enjoy the roaming data allowance within contract period under RoamFlex Data Pass upon subscription of the Primary SIM Card.
• (If applicable) If the Customer purchased more than one Roaming Data Pass for different group destinations, deduction on usage of roaming data shall follow the following deduction sequence:
  • 1) Roaming data allowance under service plan (DataRoam Service/ Greater Bay Area Data Service/ ExtraCare Bay Area Plan/ SuperCare Bay Area/ Asia/ Worldwide Plan);
  • 2) RoamFlex Data Pass roaming data allowance;
  • 3) Roaming Data Pass (by daily);
  • 4) Data Roaming Dollars.
• Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I044 for details.

10-day Asia Pacific Roaming Data Pass:

• Virtual WiFi Egg and Roaming service will be activated / switched on automatically upon enjoying this offer. Please click here for details of Virtual WiFi Egg. For more details of Roaming service, please click here.
• The offer needs to be used within 12 months from the day of activating this offer for using Virtual WiFi Egg at designated destinations.
• Designated Asia Pacific destinations include China / Macau, Australia, Bangladesh, Cambodia, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam. Designated destinations and roaming partners may change from time to time.
• There is no limit on consecutive day. The original day plan price will be charged if number of Roaming Data Pass’s days exceeded or usage at non-designated destinations.
• (Where applicable) This offer is only available to main SIM mobile number under designated Family plan/designated 5G service plan. After successful purchase, all mobile numbers under the plan should also activate / switch on Virtual WiFi Egg and Roaming service to enjoy 10-day Roaming Data Pass upon subscription from main SIM. If 2 mobile numbers under designated Family plan use the Roaming Data Pass at the same time, 2 days would be consumed from the Roaming Data Pass.
• Offer cannot be used in conjunction with designated DataRoam services, Greater Bay Area Easy Pack & China Macau Data Pack.
• Virtual WiFi Egg is subject to relevant T&C, please refer to T&C-I025 .

General Terms and Conditions:

• Customers cannot enjoy this offer in conjunction with other offers.
• This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
• Subject to relevant terms and conditions.
• The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.

• Perpetual $18 Admin fee waiver is only applicable to customer who subscribe to designated Viva 60+ Plan. The customer will be charged at the prevailing comparable fee if the customer changes to other service plans.

• Unlimited Data Vivi 60+ Plan: The special monthly fee HK $88 is calculated based on the original monthly fee HK$118 for Unlimited Data Vivi 60+ Plan, after a rebate of HK $30 per month has been given to the customer. At the end of the rebate period, the customer will be charged at the prevailing comparable plan if the customer continues to use the service. Unlimited local data usage under this plan is at up to 2Mbps and is applicable to mobile phone use only. Local data usage excludes tethering and peer-to-peer applications.

• My Viva60+ Hours: Available at specified stores, weekdays and time periods only. Click here for the timetable.