5G Subscription Offer:

• Only applicable to new customers whose identity document (HKID or passport no.) has not subscribed any postpaid mobile service in the past 3 months. A designated service plan with 24-month contract subscription and an admin fee of HK$18 per month are required.
• An advance payment of monthly fee and admin fee are required. The number of months of an advance payment, the extra data and/or free offers and/or the value of the premium depend on the contract subscription selected.
• Each new customer will only be entitled to any welcome subscription offer once only.
• Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract offers.
• The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.

5G SIM Only Monthly Plan:

• 24-month contract subscription and an admin fee of HK$18 per month are required.
• Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
• Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
• Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
• 5G service plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
• Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
• Plans cannot be used in conjunction with DataRoam Plan.
• Subject to relevant terms and conditions. Please refer to T&C-T342for details.

Services Combo Offer:

• Designated SmarTone Broadband Service customer can enjoy rebate of $18 per month under the Broadband service upon a contract subscription of a designated mobile service plan. The rebate period is equivalent to the contract period of the mobile service plan.
• Upon the eligible SmarTone Broadband Service customer and the eligible mobile service plan contract subscription validated by the Company, the rebate will be credited upon service activation and after the cooling-off period of the designated SmarTone Fibre Broadband Service / Home 5G Broadband Service.
• Designated SmarTone Broadband Service customer shall be the subscriber of the designated mobile service plan contract subscription to enjoy the Offer.
• Total rebate/ remaining rebate will be forfeited if the customer terminates the mobile service plan or the Broadband Service. The remaining credit amount cannot be exchanged for cash or refund.

Greater Bay Area Data Pack:

• The Greater Bay Area Data Pack ("this service plan") monthly data allowance can be shared in China and Macau.
• The Service plan is only available for customers who have subscribed to the Company’s designated monthly mobile service plan with a Hong Kong Identity Card. Applicants for this service plan must be the account holder of the company's monthly mobile service plan.
• The customer will be entitled Free “Easy Number” Service within contract period at the time of contract effective date of Greater Bay Area Data Pack (Free "Easy Number" Service only applicable to Primary SIM Card). For details of "Easy Number" Service and China Mobile Number Application Form, please click here.
• The Customer who subscribe Greater Bay Area Data Pack should also activate Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan at the same time. Please click here for details of Data Roaming Day Pass. Please click here for details of "Upgraded" Roaming Data Day Plan.
• (If applicable) If Primary SIM Card customer subscribe the Greater Bay Area Data Pack, all mobile numbers under the designated plan should also activate Data Roaming Day Pass or “Upgraded” Roaming Data Day Plan at the same time.
• When the Customer is within the location of China and Macau, and if the Customer’s accumulated China Macau data usage exceeds Greater Bay Area Data Pack monthly allowance and (If applicable) the data allowance carried forward, the China Macau data service will be charged automatically by Data Roaming Day Pass or “Upgraded” Roaming Data Day Plan subscribed by the customer.
• When the Customer is within the location of any of the overseas destinations other than China and Macau, the daily roaming data usage will be charged by Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan subscribed by the customer.
• Greater Bay Area Data Pack cannot be subscribed in conjunction with designated DataRoam services or designated Roaming Data Plan.
• Greater Bay Area Data Pack cannot be subscribed separately in conjunction with "Easy number" Service (excluding the secondary SIM Cards/ Add-on SIM cards of the designated plan).
• (Applicable to designated plan) Greater Bay Area Data Pack is only available to Primary SIM Card. All mobile numbers under the designated plan can enjoy the monthly roaming data allowance and (If applicable) the data allowance carried forward upon subscription of the Primary SIM Card.
• Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I046 for details.

Smart Data Bank Service:

• Any unused local data, extra local data, top-up data (exclude unlimited local data) and extra China and Macau data usage of free GBA data pack under designated 5G service plan ("Eligible data to be carried forward") before the end of bill month can be carried forward until change or cancel "Smart Data Bank" Service.
• Maximum balance of data to be carried forward is limited to: 500GB for local data and 10GB for designated China and Macau data. Any unused and related eligible data to be carried forward before the end of bill month cannot be carried forward and will be forfeited if balance of data to be carried forward reach the limit.
• (Where applicable) Upon the subscription of the specified 5G service plan with the "SmarT Data Bank" service plan, balance of data to be carried forward is shared by Main SIM card and all 5G Add-on SIM cards under the Plan.
• Unused Eligible data to be carried forward before the end of bill month will not be carried forward if the Customer changes to other service plans; Balance of data to be carried forward will be forfeited if the Customer change or cancel "Smart Data Bank" Service.
• Subject to relevant terms and conditions. Please refer to T&C-T346 for details.

Talk Freely Pack Service:

• Only available to customer who has subscribed to a designated Service Plan.
• The available designated apps will be updated and amended from time to time. Please ask our store assistants or visit the Company website for details.
• The designated apps are provided by a third supplier. The content and the settings of those apps may change from time to time without any notice. The Company makes no representation or guarantee as to the quality and availability of the services or information provided by the third suppliers.
• The Talk Freely Pack Service Plan does not include the subscription fee and other items / service purchased by the designated apps.
• (If applicable) Upon the subscription of the designated Family Service Plan / designated 5G service plan with the Talk Freely Pack Service Plan, all mobile numbers under the Plan can enjoy the Talk Freely Pack Service.
• The local data speed under the Talk Freely Pack Service Plan follows the Specified Service Plan subscribed by the Customer.
• For any Customer who subscribes the Specified Service Plan with a designated data speed, when monthly local data usage reaches the specified data usage under the Specified Service Plan, local data service of the Specified Service Plan and the Talk Freely Pack Service Plan continues but data speed will be at up to the designated data speed under the Specified Service Plan, data service experience may be affected.
• Subject to relevant terms and conditions. Please refer to T&C-T340 for details.

eDoctor Video Consultation for Family:

• This service is only available for SmarTone Customers with designated mobile monthly service plan subscriptions.
• SmarTone customers with designated mobile monthly service plan may enjoy first 6-month free trial for the first time subscription. Unless otherwise receipt of notice of cancellation by the Customer, the relevant service will continue to be provided to the customer after the expiry of the free trial offer, and the monthly service fee of the Standard Plan will be charged. If the customer cancels subscription of the service, please call SmarTone Customer Services Hotline prior to the end day of the free trial period.
• The 6-month free trial is based on the original monthly fee HK$48 for the service standard plan, after a rebate of HK$48 per month has been given to the customer for the first six months.
• Monthly fee rebate offer cannot be used in conjunction with other offers.
• The data waiver is only applicable to the local data usage incurred by the MyCigna HK App‘s video consultation part only on smartphone using SmarTone mobile network. Data usage incurred by apps download and software update are excluded. When the monthly local data allowance of the designated service plan has been fully consumed and the data service is suspended, this data waiver will also be suspended until next bill month and will only be resumed once the Customer purchases data top-up options. Standard roaming data charges will apply while using the service abroad. If the customer has applied for a Roaming Data Pack, data will be deducted from the plan. Please visit smartone.com/roamingdatapacken for details.
• The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
• Subject to relevant terms and conditions. Please refer to T&C-V151 for details.
• The 6-month free trial offer is applicable to customers who subscribe the service via Cigna for the first time.

hmvod:

• This service is only available for SmarTone customers with a mobile monthly service plan subscription.
• Customer shall not be entitled to the rebate amount or any balance thereof if change to other service/ cancel this service; The rebate amount cannot be exchanged for cash.
• Monthly fee rebate offer cannot be used in conjunction with other offers.
• This service can be used on smartphones running designated software versions of compatible mobile operating systems of iOS, Android, Windows Phone and BlackBerry®. For Android™ smartphone which does not support Google Play services, the Value-Added Service will not be applicable on the smartphone. The available smartphones running designated software versions of compatible mobile operating systems will be updated and amended from time to time. Please ask our store assistants for details.
• hmvod is owned and operated by Anyplex Marketing Limited.
• Subject to relevant terms and conditions. Please refer to T&C-V147 for details.

JOOX：

• This service is only available for SmarTone customers with a mobile monthly service plan subscription.
• Customer shall not be entitled to the rebate amount or any balance thereof if change to other service/ cancel this service; The rebate amount cannot be exchanged for cash.
• This service can be used on smartphones running iOS 10.0 or above and Android™ 4.1 or above. For Android™ smartphone which does not support Google Play services, the Value-Added Service will not be applicable on the smartphone.
• JOOX is owned and operated by Tencent Mobility Limited
• Subject to relevant terms and conditions. Please refer to T&C-V106  for details.

Cyber & Voice Security (Call Guard and Data Guard Combo):

• This service is only available for SmarTone customers with a mobile monthly service plan subscription.
• Customer shall not be entitled to the rebate amount or any balance thereof if change to other service/ cancel this service; The rebate amount cannot be exchanged for cash.
• Monthly fee rebate offer cannot be used in conjunction with other offers.
• This service can be used on smartphones running designated software versions of compatible mobile operating systems of iOS or Android. For Android™ smartphone which does not support Google Play services, the Value-Added Service will not be applicable on the smartphone. The available smartphones running designated software versions of compatible mobile operating systems will be updated and amended from time to time. Please ask our store assistants for details.
• Subject to relevant terms and conditions. Please refer to T&C-V153.

Gamergizer:

• The Service is only available Customer who has subscribed to a designated 5G Service Plan.  The add-on SIM under the designated 5G Service Plan can also subscribe the Service individually.
• During the service period, more network resources will be allocated, and network usage will be prioritized to the local data entitlement of Specified Service Plan and extra top-up local data.
• The Service is only available to the local data entitlement of Specified Service Plan and extra top-up local data, but not suitable to “FUP Unlimited Data Plan”
• At the end of this contract, the Company will continue to provide the service and the customer will be charged at the prevailing rate.
• Subject to relevant terms and conditions. Please refer to T&C-T345.

Upgraded Back-to-Front SmarTone Screen Replace™:

• SmarTone Screen Replace™ is provided by Avo Insurance Company Limited and Sun Hung Kai Properties Insurance Limited (collectively "Avo").
• Upon accidental physical damage of the designated Smartphone/Wearable devices screen and/or its back cover, Avo will reimburse the cost of screen/ back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace. The reimbursement is subject to submission by the customer of the official invoice (must include the IMEI number of the device) from the manufacturer or its authorised repair centres as stipulated by Avo. The maximum amount of the smartphone reimbursement is HK$3,000 per claim. The maximum amount of the wearable device reimbursement is HK$1,500 per claim.
• The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the designated handset/Wearable devices screen as well as back cover, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the manufacturer or its authorised repair centres, as stipulated by AVO, offer a replacement as the only option for repair, Avo may exercise discretion and will reimburse up to 60% on the cost of replacement, subject to the maximum limit per device. The reimbursement percentage can vary from time to time and Avo's decision on the validity for reimbursement is absolute and final.
• Subject to relevant terms and conditions. Please refer to T&C-V154 for details.
• Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

SmarTone Plus membership & privilege:

• Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months.
• For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded.
• Fixed-term contract is required for designated membership tier.
• SmarTone Mobile Communications Limited may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice.
• Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.

SmarTone x The Point Program:

• T&Cs apply. For details please go to https://smartoneplus.s-rewards.hk/ThePoint

General Terms and Conditions:

• Customers cannot enjoy this offer in conjunction with other offers.
• This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
• Subject to relevant terms and conditions.
• The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.

• Monthly fee HK$298 is calculated based on the original monthly fee HK$398 for 5G SIM Only Service Plan, after a contract bonus of HK$100 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

• Fixed-Term contract is not required for Smart Data Bank; customers are required to pay service fee monthly. Monthly fee HK$18 of "SmarT Data Bank" is calculated based on the original monthly fee HK$88 for "SmarT Data Bank", after HK$70 per month has been given to the customer within the contract period of specified 5G Service Plan. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

• Other services included: 500 Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.